Read What Our Customers Are Saying About Us

WOW! I had been waiting for two weeks for another appliance repair guy who didn't have the time to help. In despair, I googled and found Rod. He was in our home the very next morning! My washing machine is working like a charm. Rod was efficient and knowledgeable about the model of my washing machine. We have had it for 20 years and it is now working like new!!!

Thank you for your expertise and help!

"Its not that hard to have what I believe are "old fashioned values". So coming across By Choice Appliance Repair was a win for me on all counts. I have used them three times and here is what happens, I call and someone actually answers the phone. Next there is some preliminary information gathering and an appointment is made, usually the same day. They show up on time with the part and fix the problem. Doesn't that sound simple or more accurately how it should be? I couldn't be happier with By Choice and I really appreciate being treated well. Fast, honest, good communication and the job is completed on time. How on earth could this not be a 5 star review?"

"Hi Everyone, I highly recommend Rod. He has rebuilt both our washer and dryer. Both appliances are decades old and he was able to successfully rebuild both. The washer has been running for 7 months and the dryer has been running 6 weeks with no issues. This technician knows his stuff and I have no doubt that he is as good at repairing new appliances as old. We decided to rebuild vs buy new because of the inferior quality of modern appliances. We are hoping (expecting?) to get another 20 years plus out of each. History: modern "American made" appliances are terrible quality. After around 2000 the quality suffered and it is unlikely that you will get 5 years out of an appliance without several visits from the repair man and lots of frustration. No American made brand is better than the others. Maytag is the worst."

I want to thank you for the service I received to get my refrigerator up and running again at such a reasonable cost. Rod was very personable and a joy to converse with during the repair being made. My refrigerator is back to normal and as good as new. I will certainly let my friends know about your prompt response and attention made to repair appliances needing help. Very professional, proficient, and friendly service from the phone assistance to the house call, start to finish. Thanks again for your time and consideration to get me through a bad time.

I usually go with Tom Martino but I seen This Guy with
By Choice family owned business and talk with him on a Sunday over the phone and he did sound honest and fair, he came right over on Monday and I was impressed that he checked out my refrigerator and tested the problem before replacing any parts. He was very fair on price and also gives me a discount that I didn't even ask for. Thank You Rod for being honest and fair.

Very satisfied with the same day service. Requested Washer repaired Too- Rod very courteous & repair my washer to, had a water pump in his truck ready to be put in. He was willing to give me a discount with know problem. Thanks

We called By Choice Appliance Repair on a Saturday needing immediate service for our refrigerator, before all of the food defrosted. The technician Rod came by with in 2 hours and fixed the problem fast. We were back up and running. Thanks By Choice for such fast service.

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I called to have my washer repaired March 2015. They were VERY prompt and ensured a proper repair was done.

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Rod is very knowledgeable, was on time and efficient. He did the lower cost option rather than sell us a new pump.

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Professional, courteous and knowledgeable. Fixed the issue and offered good suggestions on which make/model, feature and benefit would benefit our needs in the future.

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the service was efficient, professional, on time, and was prepared with the parts I needed. I am extremely happy.

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Talked me through everything he did. He was ON TIME and did a great job.

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Quick response to call. Very knowledgeable about appliances.

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Prompt and honest.

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Very timely especially for a Sunday; and, excellent service. We would definitely do work or request service from this business professional..

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Great service and on time, I have used them before and very satisfied

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I was stood up by another company. Home Advisor called By Choice and they were there within 2 hours and had my dishwasher running in 1/2 hour! Great people!

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They were able to schedule an appointment for the next morning and showed up promptly. The serviceman was helpful and pleasant. However, $200 for a 30 minute job replacing a lid switch on my clothes washer is excessive. Maybe this is par for the course with appliance repair, though I feel like it is a lot given the cost of the part and the quick nature of the repair.
Response by : Thank you for the review, We also think some of the prices out of the Blue Book Major Appliance Job Rate Guide is to high, that is why we always give out discounts to our customer when most companies don't. Job Rate Guide quotes $203.00 that's why we charged $183.00 just trying to help!

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They were fantastic. On time did a great job. Didn't leave until everything was working perfect.

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Excellent!

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The contractor was very nice and explained the work he performed in understandable detail. AND - he was 15 minutes EARLY!

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They responded very quickly, were friendly and professional. He came out the next day and was on time, cleaned up after the repair and didn't cost to much. I would recommend them to anyone looking for quality help.

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Very prompt and knowledgeable. Professional and explained everything thoroughly.

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Call back was within 5 minutes of my inquiry. He showed up right on time and was extremely helpful, friendly and thorough.

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THE REPAIR WAS COMPLETED YESTERDAY - ENTIRELY TO MY SATISFACTION.

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he was on time, professional and explained what was wrong and how much it would cost. very polite and professional

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Great Job. Thank you.

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n/a

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The Technician was right on time, friendly and courteous. Work was complete in less than half an hour. Left the are clean and tidy.

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Honest punctual and reliable Service. By Choice Appliance Repair did a great job.

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He did a great job.

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Even though it turned out my dishwasher could only be fixed by spending more on it than a new one would cost, I was grateful for the time spent testing it before the repair recommendations. Sometimes appliances just need to be replaced.

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Quick and came out on a Saturday. Accommodated schedule very well and very responsive and persistent throughout process. Very reasonable pricing with labor and parts. -J.L.

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Excellent service and timely

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Problem solved. Good experience.

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They were very prompt to respond to my email. I believe it was Ron that came to the house to look at our washer. He was professional, courteous and down - to - earth with excellent pricing. He explained what was going on with the washer and gave us options for the repair. I would definitely use this company again. I am very pleased that I happened upon the 'HomeAdvisor' website and will be sharing it with my family and friends. Thank you!

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He had my dryer fixed within an hour of posting a request. It was great!

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Fast, quality service

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very fast response, and very fast service

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Great in-time service and great repairman.

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Came same day and were in and out under half hour..will continue to use as needed.