303-900-0940

Frequently Asked Questions

Can your service technician call me before coming out?
  • Yes just request this
Do you charge for labor by the hour?
  • No, we have a set flat rate fee, set from the Original Blue Book Appliance Job Rate Guide
How are appointments set?
  • By Phone, Text or Email
What kinds of appliances do you repair?
What brands of appliances do you work on?
  • Samsung washer & dryers, most all dryers, Check out our Website
My dryer isn't heating at all. What could be the problem?
  • This is the most common cause of a dryer not heating. To check if your venting is clogged, start a timed dry on high heat. Go to the exhaust vent outside and use your hand to verify that the air is very warm and exiting at a decent flow. An electric dryer that won't heat could have a broken heating element or a defective high-limit thermostat .
Why does my dryer take so long to dry?
  • A dryer's drying time is largely related to the flow of air through the machine and the condition of the venting hose. If air is impeded in its pathway out of the dryer, or if there is a blockage in the venting hose, it could reduce the rate at which clothes are drying in your dryer.
Why is my refrigerator leaking water on the bottom?
  • A blocked defrost drain is one of the most common causes. This happens when food particles or other debris clog up the drain hose, which can lead to ice buildup and, eventually, water leaking out of the freezer and refrigerator. ... Clean the valve out with hot water and soap, and reinstall the valve.
Why is my washer shaking all the time?
  • All front-load washing machines have shock absorbers that are used to dampen the tub movement in the spin cycle. ... When shock absorbers weaken or become damaged, unbalanced loads will cause the washer to shake or move and the machine will often make a loud banging sound during the spin cycle.
Why does my front load washing machine smell like mold?
  • High efficiency front- loading washing machines are susceptible to a musty smell from mildew. ... This mildew smell is a common problem for people who own front- loading washers. That odor comes from mold growing inside your washing machine caused by residue and bacteria.
Do you offer weekend service?
  • Yes, Saturdays by Appointment
Do you sell parts?
  • No
Do you offer warranties?
  • Yes, 60 to 90 day on all parts, 30 day on labor
Do you sell, buy or trade appliances?
  • No